btk66 Privacy Policy

1 Introduction

This Privacy Policy (hereinafter referred to as "this Policy" or "the Policy") describes how btk66 (the "Company", "Platform", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the User", or "the Player") who access or use the btk66 website located at btk66.io and all associated services, features, games, and applications (collectively, the "Platform").

btk66 is committed to safeguarding the privacy of all its users. We process personal data only in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, accuracy, integrity, and confidentiality. By registering an account on btk66 or by otherwise accessing or using the Platform, you acknowledge that you have read, understood, and consented to the practices described in this Policy.

This Policy should be read together with the btk66 Terms and Conditions, which govern the overall legal relationship between you and btk66. Where there is any conflict between this Policy and the Terms and Conditions on a data-protection matter, this Policy shall prevail.

2 Data We Collect

btk66 collects personal data in the following categories, depending on how you interact with the Platform:

2.1 Identity Data — Information that identifies you as an individual, including your full legal name, date of birth, gender, and national identity card (NID) number or passport number, collected during registration and KYC verification.

2.2 Contact Data — Your email address, mobile phone number, and residential address (including city, district, and postal code). For players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and other areas of Bangladesh, we collect the address as provided during registration.

2.3 Financial Data — Details of your payment methods, including mobile banking account references (bKash, Nagad, Rocket, Upay), bank account identifiers (for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other linked institutions), and masked card details (Visa, Mastercard). We do not store full card numbers, CVV codes, or mobile banking PINs.

2.4 Transaction Data — Records of all deposits, withdrawals, bets, wagers, bonus transactions, and account balance changes associated with your btk66 account, including timestamps, amounts in Bangladeshi Taka (BDT), and transaction reference numbers.

2.5 Technical Data — Your IP address, browser type and version, operating system, device type and model, screen resolution, time zone settings, and other technical identifiers transmitted automatically when you access the Platform.

2.6 Usage Data — Information about how you use the Platform, including pages visited, games played, bet types placed, session duration, search queries within the Platform, and feature interactions.

2.7 Communications Data — Records of any communications you have with btk66's support team via live chat or email, including the content of those communications, timestamps, and support ticket references.

2.8 KYC Verification Documents — Copies of identity documents submitted during the KYC verification process, such as scanned or photographed government-issued photo IDs, proof-of-address documents, and payment method verification documents.

3 How We Collect Your Data

btk66 collects personal data through the following means:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or filling in any form on the Platform.
• Automated Technologies: Data collected automatically through cookies, web beacons, server logs, and similar technologies when you access and navigate the Platform. See Section 7 for full details on cookies.
• Payment Processors: Transaction confirmation data and payment reference numbers received from our payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) when you make a deposit or withdrawal.
• Third-Party Game Providers: Game session data, round results, and RTP-related metrics provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, to the extent necessary for account settlement and dispute resolution.
• Identity Verification Services: Verification results from identity document checking services used during the KYC process, where applicable.
• Publicly Available Sources: In limited circumstances relevant to fraud prevention or AML compliance, btk66 may reference publicly available information to corroborate details provided during registration.

4 How We Use Your Data

btk66 uses the personal data it collects for the following purposes:

btk66 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, without providing you with the opportunity to request human review of such a decision.

5 Legal Basis for Processing

btk66 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and btk66 — for example, account creation, bet settlement, payment processing, and KYC verification. Without this processing, btk66 cannot provide the services described in the Terms and Conditions.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations, age verification requirements, and data retention mandates.
• Legitimate Interests: Processing carried out in pursuit of btk66's legitimate business interests, including fraud prevention, Platform security monitoring, and aggregated analytics for Platform improvement, provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — for example, sending you personalised marketing communications about new promotions, bonuses, or seasonal offers. You may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.

6 Data Sharing & Disclosure

btk66 does not sell, rent, or trade your personal data to any third party for marketing purposes. We may, however, share your personal data in the following limited circumstances:

6.1 Payment Processing Partners. To process your deposits and withdrawals, btk66 shares the minimum necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners are contractually bound to process your data solely for the purpose of executing the relevant transaction and are not permitted to use your data for their own marketing.

6.2 Third-Party Game Studios. To facilitate the delivery of games on the Platform, btk66 shares a session token and anonymised player identifier with the relevant game studio (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) during active game sessions. These studios do not receive your full identity data and are bound by data processing agreements.

6.3 Identity Verification Services. Where btk66 uses a third-party KYC or identity verification service, the minimum necessary identity data (such as name, date of birth, and document image) is shared with that service solely for the purpose of completing the verification process.

6.4 Legal and Regulatory Disclosure. btk66 may be required by law to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies where a lawful request is made. btk66 will only disclose the specific data requested and will, where legally permissible, notify the affected player of the disclosure.

6.5 Business Succession. In the event of a merger, acquisition, restructuring, or sale of all or part of btk66's business, personal data held by btk66 may be transferred to the acquiring entity as part of that transaction. Affected users will be notified of any material change in data controller prior to any such transfer taking effect.

6.6 With Your Explicit Consent. btk66 may share your personal data with additional third parties in specific circumstances where you have provided clear and informed consent to such sharing.

7 Cookies & Tracking Technologies

btk66 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the Platform to recognise your device and store certain information about your preferences or past interactions.

7.1 Types of Cookies We Use:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without breaking core Platform functionality.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and notification configurations. These improve your experience but are not essential to Platform operation.
• Analytics Cookies: Used to collect anonymised or aggregated data about how users interact with the Platform, such as which pages are most visited, how long sessions last, and which game categories are most popular. This data is used solely to improve Platform performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, enforce session timeouts, and identify unusual login patterns that may indicate unauthorised access attempts.

7.2 What We Do NOT Use. btk66 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking scripts. We do not participate in advertising networks or allow third-party advertisers to place cookies on the Platform.

7.3 Managing Cookies. You may control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive notifications when a new cookie is placed. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in and processing transactions.

8 Data Retention

btk66 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any mandatory retention periods required by applicable law. The following retention schedule applies:

• Account Data (Identity and Contact): Retained for the duration of the account relationship and for a period of five (5) years following account closure, to satisfy potential legal claims and regulatory audit requirements.
• Transaction and Financial Data: Retained for a minimum of seven (7) years following the date of each transaction, in accordance with standard financial record-keeping obligations applicable to betting and gaming platforms.
• KYC Documents: Retained for the duration of the account relationship and for five (5) years following account closure, unless a longer retention period is mandated by applicable AML regulations.
• Support Communications: Retained for three (3) years from the date of each communication, to facilitate follow-up inquiries and dispute resolution.
• Technical and Usage Data: Typically retained for thirteen (13) months from the date of collection in an identifiable form, after which data is anonymised or deleted.
• Consent Records: Retained for as long as the consent remains active and for three (3) years after consent is withdrawn, as evidence of the consent having been obtained.

When personal data is no longer required and the relevant retention period has expired, btk66 will securely delete or permanently anonymise the data so that it can no longer be associated with any individual.

9 Data Security

btk66 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser or device and btk66 servers is encrypted using current SSL/TLS protocols. The Platform's encryption certificates are maintained and renewed regularly.
• Password Hashing: Account passwords are stored as salted cryptographic hashes. btk66 does not store passwords in plain text and cannot retrieve your original password — only reset it.
• Access Controls: Access to personal data within btk66's internal systems is strictly role-based and limited to personnel who require it to perform their legitimate job functions. All internal data access is logged and audited.
• Server Security: Platform servers are hosted in secure data centres with physical access controls, network firewalls, intrusion detection systems, and regular security patching schedules.
• Payment Security: Payment transaction data is processed through PCI-DSS-compliant payment infrastructure. Full card numbers and mobile banking credentials are never stored on btk66 servers.
• Vulnerability Management: btk66 conducts periodic security assessments and penetration testing. Where vulnerabilities are identified, they are prioritised and remediated according to a defined security response process.

10 Your Rights as a Data Subject

As a btk66 user, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team via live chat (available 24/7, Bangladesh Standard Time, UTC+6) or email at [email protected].

• Right of Access: You have the right to request a copy of all personal data btk66 holds about you, along with information about how it is being used and the legal basis for its processing. We will respond to access requests within 30 days of receipt.
• Right to Rectification: If any personal data btk66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Please notify us promptly if your contact details, address, or other registration information changes.
• Right to Erasure ("Right to Be Forgotten"): You may request that btk66 delete the personal data it holds about you, subject to our legal obligations to retain certain categories of data (see Section 8). Where erasure is not possible for the full data set, btk66 will explain which data must be retained and why.
• Right to Restriction of Processing: You may request that btk66 restrict processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data or object to a specific processing activity.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request that btk66 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where btk66 relies on legitimate interests as the legal basis. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

btk66 will respond to all data subject requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by up to a further 60 days, in which case we will notify you of the extension and the reason for it.

11 Children & Minors

btk66 strictly prohibits the use of the Platform by individuals under the age of 21. The Platform is not directed at children or minors, and btk66 does not knowingly collect personal data from any person under the age of 21.

As part of our registration and KYC processes, btk66 takes active steps to verify that all users meet the minimum age requirement of 21 years. If btk66 discovers or is made aware that a registered account belongs to an individual under the age of 21, the account will be closed immediately, all winnings will be forfeited, all deposits will be returned to the funding source, and all personal data associated with that account will be deleted in accordance with our data retention policy.

If you are the parent or guardian of a minor and believe that your child has registered an account on btk66 without your knowledge, please contact our support team immediately via live chat. We will investigate and act promptly.

12 Third-Party Links

The btk66 Platform may, from time to time, reference or display the names and logos of third-party game studios, payment providers, or sporting bodies (such as the ICC, BPL, IPL, FIFA, and others) in the context of describing the services available on the Platform. This Policy applies solely to the btk66 Platform itself and does not govern the data practices of any third-party website, service, or application that you may access independently.

btk66 has no control over and accepts no responsibility for the privacy practices or content of any third-party website. If you follow a reference to an external organisation's website, you should review that organisation's own privacy policy before providing any personal data to it.

13 Changes to This Policy

btk66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational procedures, or applicable legal requirements. When we make material changes to this Policy, we will notify registered users by email or by displaying a prominent notice on the Platform at the time of next login.

The effective date at the top of this Policy will be updated to reflect the date on which the revised version takes effect. Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of and agreement to the updated terms.

We strongly recommend reviewing this Policy periodically. If you disagree with any changes made to this Policy, you are entitled to request account closure in accordance with the process described in the btk66 Terms and Conditions.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data btk66 holds about you, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

When submitting a data subject request (access, rectification, erasure, portability, restriction, or objection), please include your registered email address and a description of your request. We may need to verify your identity before processing the request to ensure that personal data is not disclosed to an unauthorised party.

btk66 aims to resolve all privacy inquiries informally and directly. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.